Taiwan Arrival Card guide for Hong Kong passport holders

Do Hong Kong Residents Need a TWAC?

Hong Kong residents holding a valid multiple-entry permit must complete the Taiwan Arrival Card before entering Taiwan. The TWAC is a free, mandatory digital entry declaration — not a visa — administered by Taiwan's National Immigration Agency at twac.immigration.gov.tw. It applies regardless of how many times you've visited Taiwan before.

Hong Kong residents fall under a distinct entry mechanism that differs from standard visa-exempt foreign nationals. You still need to complete the TWAC, in addition to holding a valid multiple-entry permit for the Taiwan area. The two are separate requirements.

Taiwan Arrival Card and Entry Rules for Hong Kong Residents

Hong Kong residents entering Taiwan with a Multiple Entry & Exit Permit must submit a TWAC before arrival. This is confirmed directly by the National Immigration Agency, which lists "People of Hong Kong and Macau holding Multiple Entry & Exit Permits" as a required TWAC category on the official portal.

Important: Entry conditions for Hong Kong residents — including permitted length of stay — are governed by the permit itself, not by standard visa-free rules. Do not assume the same 30- or 90-day durations that apply to foreign passport holders. Check your specific permit conditions and verify current entry terms at twac.immigration.gov.tw or through Taiwan's National Immigration Agency before travel.

What's confirmed across all cases:

  • The TWAC is free to submit
  • It must be completed online, up to 7 days before arrival
  • A QR code is issued immediately by email upon submission
  • The QR code is valid and linked to your entry record

What to Prepare for Your Taiwan Arrival Card

Before you open the TWAC form, have the following ready:

  • Valid travel document — your Hong Kong passport or travel document, with all details exactly as they appear on the document
  • Valid email address — your QR code confirmation goes here; double-check it before submitting
  • Flight details — airline name, flight number, arrival date, and port of entry
  • Accommodation address — the full address of your hotel, Airbnb, or host's home in Taiwan. If staying with relatives, you'll also need their Taiwanese mobile number and full name
  • Occupation and phone number — required fields on the form
  • Permit details — have your Multiple Entry & Exit Permit information on hand in case it's requested

Having all of this ready before you start means the form takes around 5–10 minutes from start to finish.

How to Fill Out the Taiwan TWAC — Quick Steps for Hong Kong Residents

The TWAC form is available in seven languages, including Traditional Chinese, English, and others. Here's a condensed walkthrough:

  1. Go to the official portal — visit twac.immigration.gov.tw and click Submit Arrival Card
  2. Verify your email — enter your email address and confirm it; your QR code will be sent here
  3. Enter traveler information — full legal name (matching your travel document exactly), date of birth, nationality, and document number
  4. Add itinerary details — flight number, airline, arrival date, port of entry, departure date, and purpose of visit
  5. Enter accommodation details — full address of where you're staying in Taiwan
  6. Review and submit — check every field carefully before confirming
  7. Save your QR code — screenshot or download it immediately; print a backup if you prefer

One common mistake: entering a nickname or shortened name. Use your full legal name as it appears on your travel document, or you may face delays at immigration.

Traveling with family? One person can submit for up to 16 travelers in a single session. Each traveler receives their own individual QR code.

For a full step-by-step walkthrough, see the How to Apply guide.

When to Submit Your Taiwan Arrival Card

The TWAC submission window is up to 7 days before your arrival date — a window extended from 3 days to 7 days in June 2026, per the official portal. Submit as early as you can. Here's a practical breakdown:

Time Before Arrival Status
7–3 days Ideal — plenty of time to fix errors
2 days Fine — enough buffer for corrections
24 hours Acceptable — minimal margin if something goes wrong
Day of flight Risky — some airlines check at check-in
After landing Avoid — kiosk queues at TPE and KHH can be long

A few airlines verify TWAC completion at the departure gate before boarding. Completing your Taiwan Arrival Card at least 24–48 hours before your flight removes that risk entirely.

Your QR code is valid for a single entry. Each trip to Taiwan requires a new TWAC submission — the form is free and takes under 10 minutes, so this is easy to manage.


FAQ: Taiwan Arrival Card for Hong Kong Residents

Do Hong Kong residents need to complete the Taiwan Arrival Card even with a multiple-entry permit?

Hong Kong residents with a Multiple Entry & Exit Permit for Taiwan are explicitly required to submit the TWAC before arrival. The permit and the Taiwan Arrival Card are two separate requirements — holding one does not replace the other. Submit your TWAC at twac.immigration.gov.tw free of charge before your trip.

Is the Taiwan Arrival Card free for Hong Kong residents?

The TWAC is completely free to submit at the official portal. There are no government fees. Some third-party sites charge for assistance submitting the form, but that is optional — the form itself costs nothing and takes 5–10 minutes to complete on your own.

How long before my flight should I submit the TWAC as a Hong Kong traveler?

The submission window is up to 7 days before your arrival date. Submitting 2–3 days in advance is a reliable target — it gives you time to correct any errors while staying well within the window. Avoid leaving it to the day of your flight, as some airlines check for TWAC completion at boarding.

What happens if I make a mistake on my Taiwan Arrival Card?

You can edit your TWAC at any point before you land in Taiwan. Go to twac.immigration.gov.tw, select Update Arrival Card, and correct the relevant fields. The most common errors are name mismatches and incorrect document numbers — review both carefully before submitting.

Do I need a separate visa as well as the TWAC to enter Taiwan from Hong Kong?

The TWAC is an entry declaration, not a visa. Whether you need additional entry authorization beyond your Multiple Entry & Exit Permit depends on your specific permit type and current entry conditions. Verify your permit's terms directly with Taiwan's National Immigration Agency before travel, as entry rules for Hong Kong residents operate under a separate framework from standard visa-exempt entry.


Need Help With Your TWAC?

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Complete Your Taiwan Arrival Card

Prefer to have someone check your form? Our assistance service guides you through the process.

Complete TWAC Now